Dodson, the IT team of one, praised the cloud model for its ease of use and high-quality support. Thanks to Epicor BisTrack, his team was able to switch to remote work seamlessly during the pandemic, with immediate process improvements in order taking and accounting. Epicor BisTrack dashboards provided valuable insights for dispatch, sales, and purchasing, leading to a consistent growth rate of 9 percent since implementation over a decade ago.
In 2024, Dodson implemented the Epicor Warehouse Management Solution (WMS), achieving 99 percent inventory accuracy and eliminating time-consuming manual stock counts. The WMS guns improved efficiency, productivity, and real-time inventory stats while optimizing yard space by identifying and relocating “dead products.”
Future plans for Dodson include testing mobile delivery integration with GPS Insight to streamline processes and enhance proof-of-delivery. He also intends to add the customer stratification module to gain a deeper understanding of customer profiles and increase profitability.
Dodson’s success story with Epicor BisTrack and WMS was featured on Epicor’s website, highlighting the positive impact the software solutions have had on his company’s operations and growth. By leveraging technology to automate processes and gain valuable insights, Dodson has set his company up for continued success in the future.
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