CDK Global, a company that provides software services to car dealerships in the U.S., is still dealing with the aftermath of a cyberattack. This attack has disrupted services for over 15,000 car dealerships, affecting sales, inventory management, and customer relations systems. CDK has been working to restore its systems for all clients and has made progress in bringing some dealerships back online.
The outage caused by the cyberattack has hurt dealership businesses, with an estimated loss of about 100,000 vehicles in June compared to the previous year. The financial impact on dealerships is estimated to be around $944 million over the first three weeks following the attack. The disruption is particularly challenging during the busy summer selling season, impacting sales for the month of June.
Despite the setbacks, CDK has resumed fielding customer service calls and has promised extended hours for customer support. The company is working to bring more applications, including Customer Relationship Management and Service solutions, back online for all clients. While services are not expected to be fully restored before June 30, many of the transactions that were delayed in June could be completed in July.
Overall, the cyberattack on CDK Global has had a significant impact on car dealerships, disrupting operations and causing financial losses. The company is working diligently to restore services and support its clients during this challenging time.
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